Troubleshooting Library

Explore this page to find our answers to your decal questions,
based on 20+ years of market-leading expertise.

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General

It depends on what your preference is. If you have a laser printer and prefer a convenient product to use, laser waterslide decal paper is recommended. If you don’t mind acrylic spraying and have a high resolution photo quality inkjet printer, inkjet waterslide decal paper can produce better printing results.

Category: General

In the case of inkjet waterslide decal paper, you must apply a clear acrylic spray coat to protect the ink. You don’t have to use a spray with laser waterslide decal papers, but it is still recommend to apply a polyurethane spray coat after the decal is applied & dried to strengthen the decal. It will also make the decal edges less visible.

In the case of inkjet waterslide decal paper, you must apply a clear acrylic spray coat to protect the ink when putting the decal in the water. Most inkjet printers use water-based ink.

You can use white waterslide decal paper and then will have to cut very precisely to prevent it from looking bad. Otherwise you will need a special printer with white toner/ink to print a white background colour before printing other colours.

Carefully cut your decal to shape and place it in a saucer of cold water and leave to soak for 30 seconds or so, until the decal has released from the backing paper. Do not try to “force” (forcefully slide) the decal from the backing paper until it has fully released as this may stretch the varnish or cause it to break.
Slide the decal off the backing paper directly onto the surface you are applying it to. For larger decals it can be easier to slide the edge of the decal off the sheet first and then, whilst holding it in position, pull the backing paper away from underneath. Whilst the decal is still wet manoeuver it into its final resting position, ensuring that you have worked any air bubbles out to the edges. Using kitchen towel or soft tissue, carefully squeegee out any remaining bubbles and wipe away excess water and leave to dry for several hours in a warm place.
For best results, and to ensure the decal fits snugly over bumps and complex curves, use of a decal setting solution is strongly recommended. This will also help the edges of the transfer film to blend smoothly into your paintwork. There are a few fixing solutions available online, and I have found ‘Mr. Marks Softer’ to be one of the better ones. Brush the solution onto the area where you will be applying the decal and slide the transfer over this. Then brush some setting solution over the top of the transfer using a single brush stroke as too many brush strokes may cause the inks to bleed. Don’t be alarmed if the decal wrinkles up as these wrinkles will reduce, and pull the decal down firmly to the surface when fully dried. Then, leave to dry for several hours and do not touch the decal, or the surrounding paintwork, for several hours to allow everything to fully harden.
Transfers should only be applied to grease free, clean, glossy surfaces. If you require a matte finish to your model, spray over it with a suitable matte varnish after the transfer has been fitted and has dried thoroughly. As with all transfers, it is recommended that you coat them with a clear varnish after application to seal them in position and protect them indefinitely. Care needs to be taken if our decals are printed in metallic inks, as the metallic effect can be affected if you use a solvent based varnish. Water-based acrylic or 2-pack varnishes are recommended for these, but always ensure you have performed a test first to ensure there are no adverse effects to your finished piece.

Category: General

Both inkjet waterslide decal paper and laser waterslide decal paper will work well. Laser decal paper is easy and convenient to use but requires a reliable laser printer which can handle 200+gsm which is normally more expensive than an inkjet printer, inkjet decal paper requires one more step (spray coat) but is more cost effective.

You need to verify if your printer can handle 200gsm or thicker paper because waterslide decal paper is a lot thicker than normal paper. The backing paper itself is 170gsm and it will be around 200gsm including the decal film etc.

Category: General

You can use clear decal paper if the surface colour of your item is white or bright coloured, or need to use white decal paper and cut very precisely if the surface colour is dark.

Category: General

Yes you can order from our international site, www.drdecalmrhyde.com

Category: General

You can use white waterslide decal paper and then will have to cut very precisely to prevent it from looking bad. Otherwise you will need a special printer with white toner/ink to print a white background colour before printing other colours.

Category: General

We can print the decals for you if :
* your design does not involve any special colours such as white or metallic colours and
* it is to be used on a white or bright coloured surface and
* you can send us A4 size ready to print graphic file (pdf, jpg or png)

If you want waterslide decals for a white or bright surface, please order from https://drdecalmrhyde.com.au/shop/waterslide-decal-printing-services-laser-acrylic-blue-backing-film-free-decal-paper/
Or if you are looking for gold/silver (mono colour) waterslide decals, please order from https://drdecalmrhyde.com.au/shop/a4-size-metallic-waterslide-decal-printing-services/
Or if you want mono white colour waterslide decals, please order from https://drdecalmrhyde.com.au/shop/white-colour-printing-blue-backing-a4-size/
Please read through the instructions before you place an order.

If you want mixed colour decals including white or metallic, please contact www.decalspecialists.com.au They will be able to help you.

It may have happened if the candles you used were too oily. Some of the options you can try are:

  • use warm water (nice to do)
  • use gelatine to enhance the adhesion (nice to do), FYI, some of my customers dip candles in wax after they have applied decals
  • use a proper rubber squeegee and apply more pressure on the edges of decals (must do)
  • use warm water (nice to do)
  • apply another overcoats, especially on the edges, after the decal has completely dried

If you still have the same problem, try different brand candles.

Category: General

My decal products are decorative and not dishwasher safe. Firing decals have to be used for products to be safe for food serving. Printing firing decals requires very special printing systems and cannot be done with a laser printer / inkjet printer. The only exception is iron-oxide printing using HP laser printer and so called ‘Bel-Type’ decal paper https://drdecalmrhyde.com/shop/waterslide-decal-paper-firing-bel-type-laser-printers-a4/
I don’t specialise in ‘how iron-oxide printing works’ but all I can tell you is I have quite a few customers produce firing decals using a HP laser printer, the Bel Type decal paper and a kiln (for firing at 800+C). You can google this to find more detailed information.

In case of laser waterslide decals, just any polyurethane spray will do as long as it is crystal clear. Some of my customers use nitrocellulose as well.

If you use inkjet watreslide decal paper, you have to use clear acrylic spray. Normally we recommend ‘Crystal Clear Acrylic’ spray, White knight.

Category: General

The thickness of both inkjet and laser decal film is about 13 microns and that of the backing paper is about 200gsm.

Category: General

Our product are made of paper (pulp), polyurethane, starch and acrylic. Nothing from animal.

Category: General

Yes we do have size of 1 x 30 M rolls for solvent printers.

Category: General

Yes we do have A3 stocks of inkjet waterslide decal paper and laser waterslide decal paper but it cannot be ordered online as our online standard size is A4. Please email to sales@drdecalmrhyde.com.au and advise me what product and how many A3 sheets you want to order. Then we will reply you with a quote.

Category: General

The waterslide products we supply are:

  • Inkjet Waterslide Decal Paper / Laser Waterslide Decal Paper – General use for candles, plastic models, guitar decals and many other applications
  • Magic Coating Film – Used with inkjet decal paper and it replaces acrylic spray coat and makes stronger finish
  • Laser Waterslide Blue Backing – For white ink/toner printers (i.e. OKI white toner printer and ALPS printers)
  • Laser Waterslide Acrylic – For small scale decals for plastic models
  • Laser Waterslide Super Thin – For plastic models and very small scale decals
  • Laser Waterslide Film Free – For ceramic & glass decals. It can be used for any glossy surface items which can be heat applied
  • DIY Metallic Gold / Silver Waterslide – Mono colour Gold/Silver for guitars or candles and many other applications
Category: General

If you have a laser printer, you can use https://drdecalmrhyde.com.au/shop/laser-water-slide-decal-paper-copy/

Or if you have an inkjet printer, https://drdecalmrhyde.com.au/shop/inkjet-water-side-decal-paper/

You will have to apply clear spray overcoat such as epoxy coat to protect the decals.

Category: General

It is possible if the surface is glossy coated or painted. If it is raw wood,

  • the surface must be well sanded and flat
  • you have to apply thin spread of our flexi glue to the surface
Category: General

If you have a laser printer, you can use https://drdecalmrhyde.com.au/shop/laser-water-slide-decal-paper-copy/

Or if you have an inkjet printer, https://drdecalmrhyde.com.au/shop/inkjet-water-side-decal-paper/

Category: General

You will have to apply clear overcoat to protect the decals on the flat ornaments and I think you can apply waterslide decals to spherical bauble only if it is big or flat. When it is tiny ball shape, it gets very hard to apply waterslide decals.

Category: General

It will last very long years if the watch is not much exposed to the sun. Generally, laser waterslide decal lasts longer than inkjet one.

Category: General

The thicknesses of backing decal paper are:

  • Blue Backing Decal Paper – 200 to 210 gsm
  • Other Decal Paper – 180 to 200 gsm

The thicknesses of decal film are:

  • Standard Waterslide Decal Paper – 13 microns
  • Super Thin Waterslide Decal Paper – 8 Microns
  • Thick Waterslide Decal paper for Wrapping Candles – 23 Microns
Category: General

Around 1 minute should be ok. There is no harm to keep the decal paper in the water for longer time but at least 30 seconds or longer is recommended.

Category: General

In case of inkjet printers – ‘Thick Glossy Photo Paper’, ‘Premium Photo Paper’ or similar option

For laser printers – ‘Heavyweight Glossy Paper’, ‘Transparency Film’ or similar option

Category: General

I would suggest you to try our standard waterslide decal paper.

If you have a laser printer, you can use https://drdecalmrhyde.com.au/shop/laser-water-slide-decal-paper-copy/

Or if you have an inkjet printer, https://drdecalmrhyde.com.au/shop/inkjet-water-side-decal-paper/

It is recommended to apply clear spray overcoat to protect the decals.

Category: General

They all are for laser printers.

Category: General

Inkjet Waterslide Decal Paper

In the case of inkjet waterslide decal paper, you must apply a clear acrylic spray coat to protect the ink. You don’t have to use a spray with laser waterslide decal papers, but it is still recommend to apply a polyurethane spray coat after the decal is applied & dried to strengthen the decal. It will also make the decal edges less visible.

In the case of inkjet waterslide decal paper, you must apply a clear acrylic spray coat to protect the ink when putting the decal in the water. Most inkjet printers use water-based ink.

Both inkjet waterslide decal paper and laser waterslide decal paper will work well. Laser decal paper is easy and convenient to use but requires a reliable laser printer which can handle 200+gsm which is normally more expensive than an inkjet printer, inkjet decal paper requires one more step (spray coat) but is more cost effective.

It seems you need to apply thicker spray coat, so apply one or two more coats at a slower pace.

All non-firing waterslide decals are decorative products and the only way to make ‘day to day’ ceramic & glass ware is firing decals.
The strongest inkjet decal product we have is the magic coating paper which is not dishwasher safe but gentle hand wash is ok. The inkjet waterproof decal is not strong enough and it is also white decal, not clear.

Yes the inkjet decal paper can be used on mirror. However, it won’t be seen vivid as images printed on white paper.

You can use https://drdecalmrhyde.com.au/shop/waterslide-decal-paper-inkjet-printers-2/

You can use https://drdecalmrhyde.com.au/shop/waterproof-waterslide-decal-paper-for-inkjet-printers/ It is very convenient to use but the printing quality is not good as the standard waterslide inkjet decal paper. Still good enough to use for nail art though.

You can try our inkjet waterslide decal paper, https://drdecalmrhyde.com.au/shop/inkjet-water-side-decal-paper/

However, just in case, I would suggest you to start with a small quantity, 5 sheet pack.

Laser Waterslide Decal Paper

A> This can happen if the temperature of fusing system applied was too low. This issue can be fixed by choosing the correct paper option (i.e. Thick Glossy Photo Paper or similar) when printing.

Both inkjet waterslide decal paper and laser waterslide decal paper will work well. Laser decal paper is easy and convenient to use but requires a reliable laser printer which can handle 200+gsm which is normally more expensive than an inkjet printer, inkjet decal paper requires one more step (spray coat) but is more cost effective.

The candle decal paper sticks to any kind of candle surfaces very well as long as they are flat. However, as it is fragile, it is designed for small size decals and gets harder to use as the decal size gets bigger.

It seems the fuser of your printer gets too hot when printing. I would suggest you to change the paper option. Try ‘thick glossy paper’ first, and if you have the same issue again, then try ‘normal paper’ which will produce lower temperature.

Yes you can apply enamel clear coat or polyurethane spray coat to laser waterslide decal paper. A comment from my customer, ‘Further my enquiry, I tried Tamiya clear enamel, thinned 1:1 with Tamiya enamel thinners. I covered the Laser decals with 3 light coats using my airbrush. The decals held up extremely well, with no shrinking, distortion or any other adverse reaction. I am very impressed with your product’

Yes, you can use clear polyurethane spray which is available at Bunnings or local paint shops.

You can use https://drdecalmrhyde.com.au/shop/laser-water-slide-decal-paper-copy/

or if you prefer real thin decals and the size of your decals is not bigger than 2x2cm, you can use https://drdecalmrhyde.com.au/shop/super-thin-laser-waterslide-decal-paper/

Any laser printer which can handle 200gsm or thicker should be ok. However, if your budget allows, I would recommend Fuji Xerox 405D which is very reliable and heavy duty one. Sometimes you can find a special deal if you keep monitoring ebay

If you have an access to a (large format) solvent printer, I’d recommend the solvent waterslide decal paper. If you don’t, the laser waterslide decal paper is the 2nd best option https://drdecalmrhyde.com.au/shop/laser-water-slide-decal-paper-copy/ 

And if the colour of the tank is dark, you will have to use white toner/ink printer. If you don’t have one, you will have to ask someone else to print for you

All of our laser waterslide decal products are working well with OKI printers including OKI7411WT, OKI9411WT, OKIC610 and OKIC810.

I would recommend you our matte finish waterslide decal paper https://drdecalmrhyde.com.au/shop/waterslide-decal-paper-matte-finish-for-laser-printers/

You can apply polyurethane overcoat on top to protect it.

Film Free Waterslide Decal Paper

Most problems can happen because the temperature applied was too low or there were some air bubbles/excess water left underneath. You can fix the problems by doing the following:
* get rid of excess water and air bubbles underneath the decal film by using a proper squeegee
* dry the decal at a low temperature (i.e. 100C for 30seconds) after you have applied the film free decal to your item
* if you don’t see any bubbles or faulty spots, apply heat of at least 200C for 3 minutes or longer using a heat gun all over the decal (making sure no spots are missed)
* higher temperatures will give you better results, so apply heat until the decal film becomes slightly yellow (but stop heating before the film gets burnt)

It must be used with laser printers.

The film free decal is a decorative product, not for food serving but only for display.

Acrylic Waterslide Decal Paper

I would strongly recommend the acrylic decal paper, https://drdecalmrhyde.com.au/shop/plastic-model-decal-paper/ rather than the film free decal paper which requires 200C heat treatment. The acrylic decal paper will suit your needs as it sticks well and the edges will be almost invisible.

Blue Backing Decal Paper

You can use white waterslide decal paper and then will have to cut very precisely to prevent it from looking bad. Otherwise you will need a special printer with white toner/ink to print a white background colour before printing other colours.

For instance:

Roland model: VS300i
The standard-profil [Max3] Generic Clear Film [MT]
High Quality, W->CMYKLcLmMt
(without metallic there is another profile without [MT])
Errordiffusion (V)
Nearest Neighbor
Uni-Directional (or Bi-Directional)
Heater and Dryer on 45°C (maximum)
Slow printing is needed for the White ink to dry, so better use Uni-Directional.
This profile was taken from the Roland US Website.

Recommended printer settings: ‘Transparency’ & +3 Density for White

You need a special printer such as white toner printer (i.e. OKI Pro7411WT or iColor540) to print designs which involve white colour. Otherwise you have to use white decal paper, which requires very precise cutting to look professional.

We are not capable of printing those type of decals but I would recommend one of my customers who can print that type. We are a supplier of blank decal paper. Please contact www.decalspecialists.com.au They will be able to help you.

Yes we can if it is a white mono colour design. You need to make your design in black and then we convert black to white. All the detail information available from https://drdecalmrhyde.com.au/shop/white-colour-printing-blue-backing-a4-size/

The blue backing waterslide decal paper has a clear decal film layer and blue colour backing paper which enables white designs to be visible. If you print white designs on white colour backing paper, it becomes very hard to see the printed white designs.

One of popular printers are Roland VS300i / Mimaki CJV300.

I’d recommend our blue backing waterslide decal paper which is very popular with fishing rod maker customers https://drdecalmrhyde.com.au/shop/blue-backing-laser-waterslide-decal-paper/

We have quite a few customers using our eco-solvent blue backing decal paper and most of them have Roland and Mimaki printers. It works well with your model and the most popular Roland model with my customers is VS300i.

Here are some tips from one of my regular customers:

‘I used to use ECOSOL MAX2 ink with my Roland printer, but moved to other compatible brand. The two brands I use are STS and Bordeaux, good quality and same color results as the genuine Roland ink’

I would recommend you our super thin blue backing waterslide decal paper https://drdecalmrhyde.com.au/shop/super-thin-blue-backing-waterslide-decal-paper-8mic-laser-printers/

Hoever, the standard blue backing waterslide decal paper is also popular for fishing rods https://drdecalmrhyde.com.au/shop/blue-backing-laser-waterslide-decal-paper/

You need a RIP software (i.e. CADLink Digital Factory RIP) to print white first. Normally the standard OKI printer prints white last because it is designed to print heat transfer for t-shirts. For waterslide decals, you have to print white first then other colours on top which requires a RIP software to override the OKI printer driver

Custom Decal Printing Service

We are a supplier of waterslide decal products and don’t do designs. If you could send us ‘ready to print’ designs in an A4 size pdf, you can order our custom decal printing services https://drdecalmrhyde.com.au/product-category/ordering-customer-decals/

We are not capable of printing those type of decals but I would recommend one of my customers who can print that type. We are a supplier of blank decal paper. Please contact www.decalspecialists.com.au They will be able to help you.

Yes we can if it is a white mono colour design. You need to make your design in black and then we convert black to white. All the detail information available from https://drdecalmrhyde.com.au/shop/white-colour-printing-blue-backing-a4-size/

We can print the decals for you if :
* your design does not involve any special colours such as white or metallic colours and
* it is to be used on a white or bright coloured surface and
* you can send us A4 size ready to print graphic file (pdf, jpg or png)

If you want waterslide decals for a white or bright surface, please order from https://drdecalmrhyde.com.au/shop/waterslide-decal-printing-services-laser-acrylic-blue-backing-film-free-decal-paper/
Or if you are looking for gold/silver (mono colour) waterslide decals, please order from https://drdecalmrhyde.com.au/shop/a4-size-metallic-waterslide-decal-printing-services/
Or if you want mono white colour waterslide decals, please order from https://drdecalmrhyde.com.au/shop/white-colour-printing-blue-backing-a4-size/
Please read through the instructions before you place an order.

If you want mixed colour decals including white or metallic, please contact www.decalspecialists.com.au They will be able to help you.

Firing (Bel Type) Decal Paper

The Bel type decal paper is a non-conventional waterslide decal product for ‘Iron-Oxide’ firing decal printing customers. They use HP laser printers (black toner) and fire around between 500C and 1000C (for instance, 650C rate 150C / hour) using kilns and firing temperature varies depending on products and thickness. You may need to experiment to find the optimum temperature for your product.

Iron oxide laser printing using a HP mono colour laser printer is the most cost effective way of firing decals. It requires under $1000 to start, and maintenance is easy and cost effective too. That’s why there are many home businesses that print firing decals using iron oxide decal printing. It provides mono colour (brown-ish) but some of my customers paint different colours on top manually.

Printers that take 30% Fe Oxide Cartridges are: HP Laser Jet Pro M102W / HP Laserjet P1102w / HP laserjet Pro M102a / HP laserjet Pro M130a / HP laserjet Pro M130fn / HP laserjet Pro M130fw / HP laserjet Pro M130nw (i.e available at NES Printer Specialists in Castle Hill for $138.00. www.nesonline.com.au. Ph 98947158. The toner cartridges are sold at TonerCity.com.au).

You need to experiment to find out the optimum firing temperature & rate for your glaze. If the temperature is too high, the colour will bleed. And if too low, the colour will not set. Most laser transfer decals fire permanently onto pre-glazed ware at cone 04 when using glazes that mature at cone 6 and higher. Most glazes that mature at cone 04 will accept laser decals fired to cone 06. Most commercial decals, chinapaints and lusters fire to maturity between cone 015 and 017.

It will make the fired decals better if you make the images darker and the toner saver off on your printer setup.

My decal products are decorative and not dishwasher safe. Firing decals have to be used for products to be safe for food serving. Printing firing decals requires very special printing systems and cannot be done with a laser printer / inkjet printer. The only exception is iron-oxide printing using HP laser printer and so called ‘Bel-Type’ decal paper https://drdecalmrhyde.com/shop/waterslide-decal-paper-firing-bel-type-laser-printers-a4/
I don’t specialise in ‘how iron-oxide printing works’ but all I can tell you is I have quite a few customers produce firing decals using a HP laser printer, the Bel Type decal paper and a kiln (for firing at 800+C). You can google this to find more detailed information.

If you are referring to iron oxide firing using HP mono colour laser printer, you can order from https://drdecalmrhyde.com.au/shop/waterslide-decal-paper-firing-bel-type-laser-printer-a4/

Metallic Decal Paper

I would suggest you to try the smallest quantity rather than ordering a big packet to make sure your laminator works well with my product. As the metallic decal paper is so sensitive, you will need to find the optimum temperature using a carrier and normal copier paper. If the temperature is too high, excess metallic powder will be transferred, and if it is too low, incomplete transfer will happen. You can lower the temperature by placing plain paper sheet(s) on the top of the metallic foil when laminating.

We have Shiny gold / Shiny Silver metallic decal products.

You need a laser printer and a laminator which can control temperature (ideally speed control as well).

Low temperature results in missing spots and too high temperature causes excess metallic transfer. You can lower the temperature by adding a normal paper(s) on top of the metallic foil when laminating.

The metallic gold/sliver decal paper is a mono colour (gold/silver) decal product and cannot be used for metallic plus other colour decals. However, please beware that you need a laser printer and a heavy duty laminator with temperature control (and speed control as well ideally) to use the metallic decal paper products.

Model Decals

For instance:

Roland model: VS300i
The standard-profil [Max3] Generic Clear Film [MT]
High Quality, W->CMYKLcLmMt
(without metallic there is another profile without [MT])
Errordiffusion (V)
Nearest Neighbor
Uni-Directional (or Bi-Directional)
Heater and Dryer on 45°C (maximum)
Slow printing is needed for the White ink to dry, so better use Uni-Directional.
This profile was taken from the Roland US Website.

Recommended printer settings: ‘Transparency’ & +3 Density for White

You need a special printer such as white toner printer (i.e. OKI Pro7411WT or iColor540) to print designs which involve white colour. Otherwise you have to use white decal paper, which requires very precise cutting to look professional.

The acrylic waterslide decal paper cling closely to any ridges or intricate surfaces and the adhesion becomes stronger as it dries. This product is specially designed for plastic models and provides thinner and more flexible decals by adopting acrylic film whereas most normal waterslide decal products use urethane film.

This product is not recommended for large scale decals (i.e. bigger than 50 x 50 mm) as it is fragile. And please don’t use it with Samsung laser printers to avoid jamming problems.

Category: Model Decals

Rub On Decals (Dry Decals)

We have a dry transfer decals which can be used for transferring images to paper surfaces. Please try https://drdecalmrhyde.com.au/shop/rub-on-decal-paper/

I’d recommend you ‘Rub On Decal’ https://drdecalmrhyde.com.au/shop/rub-on-decal-paper/ which is a dry decal and doesn’t need any heat treatment.

Temporary Tattoo Paper

Yes you can use our FDA certified temporary tattoo paper https://drdecalmrhyde.com.au/shop/temporary-tattoo-paper/ which can be used with home printers.

You can make the applied tattoo less shiny and look more real by applying sunscreen or some alcohol based skin toner afterwards.

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